Cookie Policy

This Cookie Policy explains how Medily Ltd (“Medily”, “we”, “our”, or “us”) uses cookies and similar technologies when you visit our website, create an account, access our platform, or use any of our services.

This policy should be read alongside our:

• Privacy Policy
• Terms & Conditions
• Refund & Cancellation Policy

Cookies are small text files placed on your computer, tablet or mobile device when you visit a website.

Cookies allow websites to:

• remember your preferences;
• maintain secure login sessions;
• improve website performance;
• analyse how visitors use the website;
• personalise certain content; and
• provide a safer and more reliable user experience.

Cookies cannot access files stored on your device or install software.

Medily uses cookies to:

• provide secure access to user accounts;
• keep users logged into their account;
• remember cookie preferences;
• process subscriptions and payments securely;
• improve website functionality;
• understand how visitors use the website;
• monitor website performance;
• detect fraud and protect accounts;
• improve our products and services.

We do not use cookies to sell personal information.

4.1 Strictly Necessary Cookies

These cookies are essential for the operation of our website.

Without them, services such as:

• logging in,
• purchasing subscriptions,
• accessing Resources,
• accessing Maya,
• maintaining secure sessions,

would not function correctly.

Examples include:

• authentication cookies
• session cookies
• security cookies
• payment security cookies

These cookies do not require consent under applicable law.

4.2 Functional Cookies

Functional cookies remember choices you make to improve your experience.

These may include:

• preferred theme
• cookie preferences
• remembered login details (where selected)
• language preferences
• accessibility preferences

These cookies improve convenience but are not essential.

4.3 Analytics Cookies

Analytics cookies help us understand how visitors interact with our website.

For example, they may collect information about:

• pages visited
• time spent on pages
• navigation paths
• device type
• browser type
• approximate location
• referral source

This information is aggregated and does not normally identify individual users.

Analytics cookies help us improve:

• website usability
• navigation
• performance
• content
• user experience

Where required by law, analytics cookies will only be used after obtaining your consent.

4.4 Performance Cookies

Performance cookies help us monitor website speed, stability and technical performance.

These cookies allow us to:

• identify broken pages
• monitor loading times
• improve reliability
• detect technical issues

4.5 Marketing Cookies

At present, Medily does not use advertising or behavioural marketing cookies.

If this changes in the future, we will update this Cookie Policy and request your consent before such cookies are placed.

Certain third-party providers may place cookies when you use our services.

These providers may include:

When you first visit the Medily website, you will be presented with a Cookie Banner.

You may choose to:

• Accept All Cookies
• Reject Non-Essential Cookies
• Manage Preferences

Your choices will be remembered using a cookie preference cookie.

You may change your preferences at any time using the Cookie Settings link available on the website.

You may also manage cookies through your web browser.

Most browsers allow you to:

• delete cookies;
• block cookies;
• restrict cookies;
• receive notifications before cookies are stored.

Please note that disabling certain cookies may affect website functionality.

For example:

• you may need to log in repeatedly;
• some features may not work correctly;
• personalised settings may not be remembered.

Different cookies remain on your device for different periods.

Session Cookies

These expire automatically when your browser is closed.

Persistent Cookies

These remain until:

• they expire automatically;
• you delete them; or
• you clear your browser cookies.

Retention periods depend on the purpose of each cookie.

This table is illustrative and may change as the website develops.

We may update this Cookie Policy from time to time to reflect:

• changes to our services;
• changes in technology;
• legal or regulatory requirements;
• new integrations;
• improvements to our platform.

The latest version will always be published on our website.

If you have any questions about this Cookie Policy, please contact:

Medily Ltd

Email: info@medily.co

Depending on your location and applicable law, you may have rights regarding the use of cookies and your personal data.

These rights may include:

• withdrawing consent;
• requesting access to personal data;
• requesting correction of inaccurate data;
• requesting deletion of personal data;
• restricting certain processing;
• objecting to processing in certain circumstances.

Further information is available in our Privacy Policy.

This Cookie Policy is intended to support Medily’s compliance with:

• UK General Data Protection Regulation (UK GDPR)
• Data Protection Act 2018
• Privacy and Electronic Communications Regulations (PECR)
• other applicable UK data protection legislation

Nothing in this Cookie Policy limits any statutory rights available to users under applicable law.